It is often said that humor is a good thing to have in the workplace. Having a laugh can take the edge off of the tension. A lighthearted workplace can actually be an enjoyable place to work. A joyless workplace can be uninviting! I have worked in places where my coworkers were always dead serious. I have worked in other places where joking around was common. I much prefer the latter environment. However, in the fitness business as in every workplace, the wrong type of humor at the wrong time can be a lit dynamite stick of grief. It could even get you fired! If you have your own Fitness Training business such trouble can harm your reputation and in the worst scenario can invite a harassment complaint.
Working out can can be hard! Muscle fatigue and anaerobic intensity can cause brief discomfort. Some clients may be uptight about working out or they may feel uncomfortable around fit people. I want to make the workout experience enjoyable for my clients even if the workout is tough. Enjoyment heightens the commitment. However it is important to develop a knack for reading your client. Keep in mind the following points:
- Some people just don't have a sense of humor. They may feel that you are not a serious person if you joke around. They may even get annoyed.
- Fitness trainers often deal with people that have poor body image and other issues. Something said in jest may unintentionally offend them.
- Your client may not be used to your beer league hockey or rugby fest tradition of locker room irreverence. They may find it shocking and revolting.
- Someone nearby may overhear something that you say to your client. They may object.
- Beware of that rare person looking to make an example of someone by complaining. Don't put yourself in a position to be their target!
I am not saying that a Fitness Trainer can't joke around. I am saying know your client well!
One of my long time clients was of a biblical religion historically older than mine. I would get him to the anaerobic pain threshold on the exercise bike. The usual quip was that I would lower the intensity if he converted. I knew this client well! With someone else such a joke could well have been a career breaker. It also depends upon the environment. What flies in a hard core musclehead weight room setting could well lead to big time trouble in a more civilized exercise environment.
Humor that offends may be labelled as 'inappropriate'. The problem is that some people are very easily offended. Minimize your chances of getting into trouble with such people. Unless you know your client well, avoid the following:
- Sexual humor. Heed the Rolling Stones lyrics "Don't play with me, cause you're playing with fire!" This path can get you burnt!
- Religious jokes. (Remember, I knew my long time client very well)
- Racial jokes. DON'T EVEN THINK ABOUT IT! Archie Bunker is dead!
- Family members. Yours or your client's are off limits for jokes.
- Politics. This topic can turn ugly quickly. I once lost a potential wealthy client by ribbing him the day after a federal election that went badly for his ideological voting choice.
- Jokes relating to your client's weight or shape. You are there to help them remedy that, not poke fun at them.
Don't let it fester. Hope and pray that the client puts it in the past.
In the blogging world, I can always proof read and double check my words before I press the publish icon. In the real world, once you open your mouth the words are out there. If someone catches you with a cell phone camera there can be no chance of denial! There is no second chance. After that, there is only damage control!
In the blogging world, I can always proof read and double check my words before I press the publish icon. In the real world, once you open your mouth the words are out there. If someone catches you with a cell phone camera there can be no chance of denial! There is no second chance. After that, there is only damage control!
You want your client to keep coming to you for training. You also want them to tell their friends about you and help market you. You want the sessions to be an enjoyable experience rather than a physical torture session. Be smart. Always be ready to smile but if in doubt back off on the jokes!
Now for a Canadian style- beer league hockey locker room joke. A baby seal walks into a club......
As for the age old question'Why did the chicken cross the road?' It was because the Snap Fitness went under so he went over to join Planet Fitness!
As for the age old question'Why did the chicken cross the road?' It was because the Snap Fitness went under so he went over to join Planet Fitness!
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| "Did you hear the one about !?**# ?" If in doubt about the appropriateness of the humor, don't use it. |
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